Policies and Procedures

 
 

Reservations

At Fur Baby Comfort & Care we need to know your pet sitting needs well in advance to ensure we can provide care! 4-6 months notice is recommended for holiday care and a 50% non-refundable deposit is due at booking. 


Last Minute Reservations

We understand life happens and occasionally pet care is needed unexpectedly. For these reasons, a $25 consultation fee will apply for same day consultations or consultations scheduled within 7 days of the start of service at Fur Baby Comfort & Care’s discretion.


Accommodations and Extra Fees

Fur baby families are subject to an additional $50 daily fee if the scheduled service  requires the pet care specialist to accommodate a 4-5 hour time frame. 

For service requested the day of, an extra $10 fee will be applied. 

Vacation & Extended Care Services

All pets must be visited at least once a day to ensure safety! We do not offer every-other day visits while pet sitting. 


Deposits & Cancellations

If you need to cancel your service, please let us know as soon as possible, as it is time that could be spent caring for another Fur Family!  See above for cancellation fees.

Drop-In Visits & Dog Walking

Please provide our team 12+ hours notice or be subject to full charge. 

Late Departure & Early Return

We get it, plans change! If you need to modify an existing reservation, you may still be responsible for your previously booked visits due to scheduling. Credits toward future services may be issued at Fur Baby Comfort & Care’s discretion.