About Us

FAQs

What can I expect during a meet and greet?

We view meet and greets as a mutual interview process. They provide an opportunity for our clients to get to know us, while also allowing us to learn about you and your fur baby family to ensure we are a good  match. Our standard meet and greet lasts about 30 minutes, during which we’ll gather important information about your pet’s feeding routines, exercise habits, and overall expectations. We’ll also go over necessary paperwork, and you can review our Policies & Procedures in advance on our website tab for a head start. If everyone feels comfortable moving forward with care after the meet and greet, a non-refundable deposit will be required to secure your dates. We can also schedule acclimating visits if needed. We will remain in touch as your care dates approach to confirm that everything is set!

How do I know I can trust my Pet Care Specialist?

We take pet sitting seriously! Every Fur Baby Comfort & Care team member is required to obtain their CPR & First Aid certification for both canines and felines. Additionally, all team members are bonded and insured, fully vetted and are able to present up-to-date background checks. All clients receive a folder at their time of meet and greet with copies of certifications.

How can I be assured that my pet is receiving proper care?

Our Pet Care Specialists provide real-time updates sent directly to your phone during your pet’s scheduled care, allowing you to stay informed about their well-being. You will receive an update including photos and videos at the end of each visit and for overnight vacation care, you will receive 3 updates a day. You’ll know we’re there as promised! We also include virtual maps for added transparency.

What sets Fur Baby Comfort & Care apart?

Fur Baby Comfort & Care was founded to meet the crucial demand for trust, dependability, and peace of mind in the pet sitting industry. We understand the “horror stories” all too well—both from our own experiences and those shared by our clients—regarding inadequate pet care, such as pet sitters misrepresenting their time spent at your home, skipping visits, or simply failing to provide the necessary level of care. We truly “get it!” Our devoted team is driven by a genuine love for animals and a serious commitment to addressing your pets’ needs during every drop-in visit, dog walk, or overnight stay. Our goal is to ensure you feel secure in the knowledge that your pets are receiving the highest standard of care. Our mission is to truly make a difference in the pet care industry to show that safe, loving and attentive pet care does exist.